CARLOS FLORES3 months ago
Tulum Airport Transportation to Puerto Aventuras
Excelente servicio. Buena atención de parte del departamento de servicio al cliente y por parte de los motoristas asignados. Todo a tiempo, sin demora y fácil de ubicarlos. El servicio contratado fué desde Aeropuerto Tulum hacia hotel en Puerto Aventuras y viceversa
JAMISON HEMMERT3 months ago
Tulum Airport Transportation to Grand Palladium Kantenah Resort & Spa
Pickup and drop off were a breeze. Would recommend.
Sheila 5 months ago
Tulum Airport Transportation to Boca Paila
Great Transportation company!!!! Our driver on time, friendly and also spoke English which made it easy to communicate. So happy we chose this transportation company.
"Avoid! There are better, more reliable transfers!"
Trusted Customer5 months ago
Tulum Airport Transportation to Akumal
What a terrible experience, I do not recommend Happy Shuttle, use a different service! I paid $299 for private, round-trip pickup and return from Tulum airport to Secrets Akumal. We only experienced the trip from the airport to the resort (the van was extremely run-down, had a terrible odor that seemed to be masked by incense of some sort, and the driver was sneezing and coughing for the entire hour-long drive). He obviously was not feeling well, but it was irresponsible to still show up, at least not wearing a mask. For our return trip, about ten minutes before we were due to be picked up from the resort, I received a phone call from customer support. They said that our driver told them that he would be about 10 to 15 minutes late; however, the customer support agent went on to tell me that she Google-mapped the driver's location and said it actually looked like he was an hour away due to traffic! I was shocked but also thankful for her transparency about the driver lying about his ETA. However, we had a flight to catch, I asked was there anything else they could do. But there was not. I ended up having Secrets call a Taxi that arrived in 5 minutes, paid $220 dollars ($175 + 10% since I used my AMEX, plus a tip) to get to the airport in time. Happy Shuttle did not even offer a refund for only providing half of the service I paid for. AVOID. I should have listened to the other reviews.
Read all reviews